Terms and Conditions

GlobalTaxMate (“the Platform”, “we”, “us”, “our”) is an educational platform designed to help US citizens living in Australia understand their cross-border tax and financial obligations. The Platform is operated from Australia.

By accessing or using the Platform, you (“you”, “the user”) agree to these Terms and Conditions. If you do not agree, please do not use the Platform.

The content provided on GlobalTaxMate — including all assessments, calculators, topic modules, generated documents, and AI-assisted outputs — is strictly educational in nature.

Nothing on this Platform constitutes:

• Financial advice within the meaning of the Corporations Act 2001 (Cth)
• Tax advice or tax agent services within the meaning of the Tax Agent Services Act 2009 (Cth)
• Legal advice of any kind
• A recommendation to take or not take any particular financial, tax, or legal action

You should always consult a qualified and registered professional — including a registered tax agent, financial adviser, or solicitor — before making any decisions based on content you encounter on this Platform. GlobalTaxMate does not hold an Australian Financial Services Licence (AFSL) and is not registered as a tax agent.

While we take care to ensure the educational content on the Platform reflects current general understanding of cross-border US/Australian tax issues, we make no representation or warranty — express or implied — that:

• The content is accurate, complete, or up to date
• The content is appropriate for your specific circumstances
• The content reflects the most recent changes to Australian or US tax law

Tax law in both Australia and the United States changes frequently. Content on this Platform may not reflect the latest legislative or regulatory changes.

GlobalTaxMate uses artificial intelligence (including large language models) to generate personalised summaries, accountant preparation documents, and chat responses. AI-generated content:

• Is produced based on inputs you provide and general educational material
• May contain errors, omissions, or generalisations that do not apply to your situation
• Is not reviewed by a qualified tax or financial professional before being presented to you
• Should not be treated as advice or relied upon without independent professional verification

Always treat AI-generated outputs as a starting point for conversation with a qualified professional, not as a substitute for one.

To the maximum extent permitted by Australian law, GlobalTaxMate and its operator(s) will not be liable for any loss or damage — including direct, indirect, incidental, or consequential loss — arising from:

• Your use of or reliance on any content, tool, or document on the Platform
• Errors or inaccuracies in educational content
• Decisions made based on Platform content without seeking independent professional advice
• Interruptions to or unavailability of the Platform

Nothing in these Terms limits any rights you may have under the Australian Consumer Law.

All content on GlobalTaxMate — including text, tools, assessments, and generated documents — is owned by or licensed to GlobalTaxMate. You may use content for your personal, non-commercial purposes. You may not reproduce, distribute, or commercialise any Platform content without prior written permission.

Content you input into the Platform (such as your financial profile details) remains yours. By submitting it, you grant us a limited licence to process it for the purposes of delivering the Platform's educational features.

The Platform may reference third-party professionals, services, or resources (including referral partners). GlobalTaxMate does not endorse any third party and is not responsible for their services, advice, or conduct. Any engagement with a third party is solely between you and them.

We may update these Terms at any time. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. We will display the “last updated” date at the top of this document.

These Terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the exclusive jurisdiction of the courts of Victoria.